#hc-motivos-frecuentes,#hc-motivos-frecuentes *{box-sizing:border-box}.hc-motivos{margin-top:11px;border:1px solid #d7e7fb;border-radius:14px;background:linear-gradient(145deg,#fbfdff,#f4f9ff);padding:11px}.hc-motivos-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:9px}.hc-motivos-head>div{display:flex;align-items:baseline;gap:9px;min-width:0}.hc-motivos-head strong{color:#17365f;font-size:.82rem}.hc-motivos-head span{color:#71849d;font-size:.7rem}.hc-motivos-head>button{border:0;background:transparent;color:#1268da;font-size:.72rem;font-weight:800;cursor:pointer;white-space:nowrap}.hc-motivos-head>button b{display:inline-grid;place-items:center;min-width:23px;height:20px;border-radius:99px;background:#e3efff}.hc-motivos-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:7px}.hc-motivo-chip{position:relative;display:flex;align-items:center;gap:9px;min-width:0;min-height:58px;padding:9px 10px;border:1px solid #cfe0f6;border-radius:11px;background:#fff;color:#17365f;text-align:left;cursor:pointer;transition:border-color .16s,background .16s,transform .16s}.hc-motivo-chip:hover{border-color:#72adfb;background:#f5faff;transform:translateY(-1px)}.hc-motivo-chip:focus-visible{outline:3px solid rgba(22,112,248,.2);outline-offset:2px}.hc-motivo-chip i{display:grid;place-items:center;flex:0 0 34px;width:34px;height:34px;border-radius:10px;background:#eaf4ff;color:#0969dc;font-style:normal;font-weight:900}.hc-motivo-chip span{display:flex;flex-direction:column;min-width:0}.hc-motivo-chip b{font-size:.73rem;line-height:1.22}.hc-motivo-chip small{margin-top:3px;color:#8090a5;font-size:.62rem}.hc-motivo-chip em{position:absolute;right:7px;top:7px;display:grid;place-items:center;width:17px;height:17px;border-radius:50%;background:#1685ef;color:#fff;font-size:.65rem;font-style:normal}.hc-motivo-chip.selected{border-color:#1685ef;background:#edf7ff;box-shadow:inset 3px 0 #1685ef}.hc-motivo-chip.priority i{background:#fff1ee;color:#db412d}.hc-motivo-chip.extra{display:none}#hc-motivos-frecuentes.expanded .hc-motivo-chip.extra{display:flex}.hc-motivos-note{margin:9px 2px 0;color:#687d97;font-size:.68rem}.hc-motivos-note b{color:#355475}
@media(max-width:760px){.hc-motivos{padding:10px}.hc-motivos-head{align-items:flex-start}.hc-motivos-head>div{display:block}.hc-motivos-head span{display:block;margin-top:2px}.hc-motivos-grid{display:flex;overflow-x:auto;scroll-snap-type:x mandatory;padding:1px 1px 7px;gap:8px}.hc-motivo-chip,.hc-motivo-chip.extra{display:none;flex:0 0 78%;min-height:64px;scroll-snap-align:start}.hc-motivo-chip:nth-child(-n+6),#hc-motivos-frecuentes.expanded .hc-motivo-chip{display:flex}.hc-motivos-grid::-webkit-scrollbar{height:4px}.hc-motivos-grid::-webkit-scrollbar-thumb{background:#b8d2f2;border-radius:9px}.hc-motivos-note{line-height:1.4}}
@media(prefers-reduced-motion:reduce){.hc-motivo-chip{transition:none}}